LTI Korea's privacy policy

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LTI Korea's Privacy Policy

  • Established on September 30, 2011
  • Amended on September 11, 2013
  • Amended on February 1, 2014
  • Amended on April 29, 2014
  • Amended on September 11, 2015
  • Amended on May 28, 2016
  • Amended on August 4, 2017
  • Amended on December 19, 2017
  • Amended on March 27, 2018
  • Amended on June 26, 2019
  • Amended on November 4, 2019
  • Amended on June 30, 2020
  • Amended on May 20, 2021
  • Amended on October 19, 2022
  • Amended on October 12, 2023

Pursuant to Article 30 of the Personal Information Protection Act (PIPA), LTI Korea has developed the following guidelines for the protection of user privacy and swift handling of complaints in this regard.

ARTICLE 1: Processing Personal Information, Operational Basis and Retention

① LTI Korea collects the user’s personal information solely for the purposes outlined below. In accordance with Article 18 of PIPA, LTI Korea will seek the user’s approval in case of any changes this Policy.

 LTI Korea processes the following personal information files.

No.Personal Information fileOperational BasisPurposePersonal InformationRetention Period
1

(LTI Korea website) 1:1 Q&

  • Consent of user
1:1 Q&A (Management
of inquiries and answers)
Required: name, email, contact informationUntil deletion of the relevant posting
2

Management of translation support program (waiting list)

Management of LTI Korea submission programs

Required: name(Korean/English), email, contact information, password,

nationality, date of birth, address, affiliation/occupation,

education and work experience, awards and achievements,

※ information about co-translator (if

applicable, seleted): same as above

Until execution of purpose of membership service(education, work experience, awards and achievements)

3

Management of translators’ information

Management   of essential 
 information   related to the
 translation   publishing   business

Required: manage essential information related to translation publishing business,

including name, email, date of birth and 

contact information

Until deletion is requested (Until execution of purpose)

4

Management of writers’ information

Required: manage essential information related to translation publishing business,

including name, date of birth, email, affiliation/occupation

5

Digital Library of Korean Literature website membership (Individual / Institute)

Provide applicable Information service (Individual)- Required: name, email, nationality, membership type
- Optional: contact information, country of resident
Until deletion is requested
Provide applicable Information service (Institute)- Required: name, email, membership type
- Optional: nationality, contact information, country of resident
6

KLWAVE membership (Individual / Institute)

Provide applicable Information service (Individual)Required(common): name, email, address, nationality
※ writer: affiliation information (added)
※ translator: nationality, date of birth, contact information, education and work experience (added)
Until deletion is requested
Provide applicable Information service (Institute)Required(common): name, email, contact information
※ publisher: representative information (added)
※ agency / organization: information from the person in charge, work experience (added)
7LTI Korea Library newsletter servicesManagement of newsletter servicesRequired: emailUntil deletion is requested
8

Korean Literature Now (paper publications) 
services

Management of KLN subscription

Required: name, address, email, contact information

Until deletion is requested (Until request to unsubscribe)
Management of KLN inquiries and answersRequired: name, emailUntil deletion is requested
9

LTI Korea Translation Academy

Management of general members

 Required: name, gender, nationality, date of birth, contact information, address, passport number, visa type, email, education and work experience,  alien registration number (if applicable) 

Until deletion is requested
Management of temporary membersthe same as above6 months since registration
Management of faculty membersRequired: name, gender, nationality, date of birth, contact information, address, email, education and work experienceUntil deletion is requested
10International exchangeManagement of project to support translation and publishing of overseas publishers

Required(common): name, email, address,
nationality
※ writer: affiliation information (added)
※ translator: nationality, date of birth, contact information, education and work experience (added)

Until withdrawal of membership
Management of overseas exchange offering project

Required(common): name, email, contact information
※ publisher: representative information (added)
※ agency / organization: information from the person in charge, work experience (added)

11

Entry for the Diaspora New Literature Award

Management of entry for the Diaspora New Literature Award

Required: name, address, contact information, email

3 years since registration

12

New award contest

Management of a literature section 

Required: name, address, date of birth, 

contact information, email, nationality, affiliation, education and work experience

10 years since registration

Management of a contents sectionRequired: name, address, date of birth, contact information, email, affiliation

※ Passwords and unique identification information are encrypted and stored automatically.

※ One-off and internal business processing files among external business-related files are excluded from the above items.

 For further information regarding personal information files, users may visit Personal Information Protection Portal (www.privacy.go.kr) of Personal Information Protection Commission (run by Korea Internet & Security Agency)

ARTICLE 3: Third Party Sharing

① LTI Korea processes personal information only for the purposes outlined in Article 1 above.

② LTI Korea does not utilize or share personal information with a third party beyond the scope notified and consented beforehand. However, exceptions are made in the case of provision of information in accordance with the law, or within the scope ofotherstatutes

③ LTI Korea shares the user’s personal information with third parties as outlined below.

No.Third PartyPurpose of Utilizing Personal InformationPersonal Information ProvidedThird party Retention and Utilization PeriodBasis for Third Party Sharing
1Tax office

Confirmation of payment of scholarship and tuition fee

Resident registration number (foreign registration number)

Utilized until certificate of payment of scholarship and tuition fee is issued. Stored permanently

Consent of user
2Immigration officeConfirmation and approval of immigration records for foreigners

Name (in English), passport number, address, contact information, email

Until termination of foreign registration
3YES24E-book serviceEmailUntil execution of purpose 
4Overdrive
5BUK.IO
6Planty_mDigital magazine serviceEmail
7Korean Studies InformationUsing book ordering systemEmailUntil 6 months after execution of purpose

ARTICLE 3: Outsourcing

① LTI Korea outsources the processing of personal information as outlined below.

No.CompanyTaskNotes

1

Withsysem

LTI Korea website, KLWAVE website and KoreanLiteratureNow website

associated with M.I.S.

2

Wizian

Digital Library of Korean Literature website, Translation Academy Next
Generation Digital Education Integration Platform 


3UTOBMaintenance and repair work for data management system of LTI Korea Library associated with Digital
 Library of Korean 
 Literature website 
4MapscoLTI Korea Academy (Education Management System)
5StibeeNewsletter dispatch service


6MailplugBusiness Email Service 

※ For external service consigment only

② Pursuant to Article 26 of PIPA, when signing a contract with an outsourcing company, LTI Korea prohibits the use of personal information for purposes other than those specified in the contract and the sub-outsourcing of this business to another company. It also stipulates technical and administrative safe guards, supervision and monitoring ofthe outsourcing company, and responsibility for claims for damages, etc.

③ Should there be any changes in the nature of consigned work or the outsourcing company, LTI Korea will reflect the same in this Privacy Policy and disclose that information through its website and newsletter without delay.

ARTICLE 4: Exercising User Rights and Duties

① The user, the user’s legal representative or the person delegated by the user may exercise the user’s rights as specified below.

  • 1Inspect the user’s personal information
  • 2Request correction in case of error
  • 3Request deletion
  • 4Request suspension of processing of personal information.
② The user, the user’s legal representative or the person delegated by the user may exercise the user’s rights as specified in Article 4-① in the following ways.
1
Make requests to LTI Korea to inspect, correct, delete or suspend handling of personal information

Download and complete the Personal Information Inspection, Correction, Deletion and Suspension of Handling Request Form below, and submit it to LTI Korea.

  • Download and complete the Personal Information Inspection, Correction, Deletion and Suspension of Handling Request Form below, and submit it to LTI Korea.※ The user must submit the Personal Information Inspection, Correction, Deletion and Suspension of Handling Request Form along with a form of identification (resident registration card,resident registration certificate,etc.).
  • The user’s legal representative or the person delegated by the user must submit the power of attorney (written by the user), the Personal Information Inspection, Correction, Deletion and Suspension of Handling Request Form, and a form of identification (resident registration card, resident registration certificate, etc.).

The user, the user’s legal representative or the person delegated by the user will be notified of the result within 10 days.

2
Make requests to Personal Information Protection Commission to inspect, correct, delete or suspend handling of personal information.

Visit Personal Information Protection Portal (www.privacy.go.kr) and follow appropriate procedures.

③ If the user requests error correction or deletion of personal information, LTI Korea does not use or provide the user’s personal information until the correction or deletion has been completed.

④ The user who is infringed upon his/her rights or interests due to a disposition or omission made by the head of a public institution on a request for perusal or correction of a request for deletion may request an administrative trial as prescribed by the Administrative Trial Act (Article 3)

※ Refer to the Central Administrative Appeals Commision's contact guide (www.simpan.go.kr)

ARTICLE 5: Department for Receiving and Processing Requests for Access to Personal Information

 The user may request the following departments to view personal information pursuant to Article of PIPA. LTI Korea is trying to quickly process requests for personal information access from the user.

- Department for receiving and processing requests for access to personal information

  • Department : Information and Technology Team
  • Contact : 02-6919-7755 ~ 8

ARTICLE 6: Deletion of Personal Information

① LTI Korea deletes the user's personal information without delay when it becomes redundant due to expiration of the retention period of execution of purpose.

② LTI Korea transfers the user's personal information needs to be stored even after expiration of the retention period of execution of purpose.

③ Process and method of deletion of personal information

1Process

LTI Korea identifies the user’s personal information (or personal information file) for removal, and sets up a plan for deletion of personal information. LTI Korea deletes the personal information (or personal information file) after seeking the approvalofPrivacyProtectionManager’sapproval.

2Method

Personal information stored as electronic files is deleted using Low Level Formatting. Personal information stored in paper format is destroyed by shredding or incineration.

3Deadline

LTI Korea deletes the users's personal information (or personal information file) within 5 days of the expiry of the retention period of within 5 days of the data when the user's personal informaion or information file) is judged to be redundant due to execution of purpose, discontinuation of service, termination of project.

ARTICLE 7: Measures to Ensure Protection of Privacy

① Pursuant to Article 29 of PIPA, LTI Korea takes the following administrative/technical/physical measures to ensure the protection of personal information.

1Internal management plan

LTI Korea establishes and implements an internal management plan to ensure secure handling of personal information.

2Access rights management

LTI Korea monitors and minimizes access rights to personal information by designating staff members who may handle personal information. The details of granting, changing, or withdrawing access to be personal information processing system are recorded, and the recoreds are kept and managed for at least three years.

3Access conrol

In order to prevent illegal access through the information and communications network and infringement of personal information, unauthorized access from outside is controlled and restricted by the use fo IP (Internet Protocol) addresses and the infringement preventions system.

4Encryption of personal information

The user's unique identification information, password, and biometric data are encrypted when transmitted or stored through the information and communications network. Passwords are saved one-way passwords.

5Storage and inspection of access records

Records of accessing the personal information processing system are stored and managed for at least 6 months. The access records are checked on a regular basis to prevent forgery, theft and loss.

6Installation of security programs

Security programs are installed and checked regularly to prevent leakage of or damage to the user's personal information by the means of hacking or computer viruses.

7Physical security measures

LTI Korea controls access to the computer center and data storage center (where personal information is stored), by installing secure locking devices.

ARTICLE 8: Privacy Policy Manager and Contact Information

① Pursuant to the relevant laws, LTI Korea designates Privacy Protection Manager and staff members in charge of handling personal information and resolving user complaints.

Chief Privacy Officer

  • Name : YOO Jae-joon
  • Title : Director of Division of Content and Information 
  • Contact : 02-6919-7704, njoon@klti.or.kr

Privacy Manager

  • Department Name : Information and Technology Team
  • Name : CHOI Ki-san
  • Contact : 02-6919-7755, mountain@klti.or.kr

In charge of Privacy (Main)

  • Department Name : Information and Technology Team
  • Name : LEE Kyung-seob
  • Contact : 02-6919-7756, kslee@klti.or.kr

In charge of Privacy  (Sub)

  • Department Name : Information and Technology Team
  • Name : LEE Hye-mi
  • Contact : 02-6919-7757, le2hm@klti.or.kr

ARTICLE 9: Resolving Infringement of Rights and Interests

① The user may direct inquiries or complaints about privacy infringement to the organization listed below

Personal Information infringemnet Report Center (run by Korea Internet & Security Agency)

  • The Personal Information Infringement Report Center investigates complaints about infringement of personal information.
  • Website : privacy.kisa.or.kr
  • Phone : 118
  • Address : KISA Personal Information Infringement Report Center, 9, Jinheung-gil, Naju-si, Jeollanam-do, Republic of Korea
Personal Information Dispute Mediation Committee
  • Civil settlement of personal information disputes
  • Website : www.kopico.go.kr
  • Phone : 1833-6972
  • Address : 12th floow, Sejong-daero 209, Jongno-gu, Seoul, Korea (Postcode: 03171)

Cybercrime Inverstigation Department of Supreme Prosecutors' Office: 1301, cid@spo.go.kr (www.spo.go.kr)

National Police Agency Cyber Bureau: 182 (ecm.cyber.go.kr)

ARTICLE 10: Installation Management and Rejection of Cookies

① The Purpose

LTI korea uses cookies, which partially store the user's personal information, for the purpose of identifying the user and providing personalized services, The service provider transfers small files of information to the user's hard drive.

② Users have the options of installing, operation or blocking cookies. Therefore, users may change the browser setting to allow all cookies, go through a confirmation process each time or block cookies. The cookies used by LTI Korea's website store miminum personal information required for user identification. Users must allow the cookies to be stored on their hard drives to be able to use LTI Korea's services properly.

- Follow the instruction below to either allow or block cookies:

<Example 1 : For Internet Explorer 11, go to [Tools] → [Internet Option] → [Privacy] → [Internet Setting] to either allow or block cookies.>

<Example 2 : For Chrome, go to [Settings] → [Privacy and security] → [Clear browsing data] → [Basic] to either allow or block cookies.>

<Example 3 : For Microsoft Edge, go to [Settings] → [Cookies and site permissions] → [Cookies and data stored] → [Manage and delete cookies and site data] to either allow or block cookies.

ARTICLE 11:  CCTV

LTI Korea operates CCTVs as follows

① Purpose and Basis of CCTV Installation

Pursuant to Article 25-1 of PIPA, LTI Korea installs and operates CCTVs for the following purposes.

  • Security (resource theft, facility safety) and fire prevention
  • Prevention of crimes for customer safety

② Number of CCTVs and Locations

Number of CCTVsLocationsNotes
2lobby, car park entranceSame as before

1

2nd floor lobby

Same as before (newly installed in the second quater of 2020)

42nd and 3rd's the entire hallwaynewly installed in the fourth quarter of 2023

③ Chief Manager and Access Authorized Person

PositionNameTitleTeamPhone number
Chief managerLee Jung-keunDirectorManagemnt Planning Division02-6919-7701
Access Authorized personJeon Joo-reeManagerManagement Support Team02-6919-7724

④ Recording time, storage period, storage locations and processing method

Recording TimeStorage PeriodStorage Location
24 hours a day30 dats from the time of recordingLTI Korea Mechanical Room (1st floor) Locked storage spaces in the office

- Processing method : LTI Korea records and manages requests to use for purposes other than those specified above, share with a third party, delete or view CCTV data, and permanently deletes the records after the expiration of the storage period (printed material dare to be shredded or incinerated).

⑤ Checking CCTV Data

- Users may check CCTV data by contacting the person in charge and visiting LTI Korea.

⑥ Request to View CCTV Data

You may make requests to the system administrator of CCTVs, should you wish to view, check or delete your personal information at any time. However, your requests can only be limited to your personal information or CCTV data required for the benefit to your life, body and property. LTI Korea takes all neccesary measures without delay upon receiving are request to view, check or delete CCTV data.

⑦ Measures to Ensure Safety of CCTVs

LTI Korea's CCTV data is encrypted to ensure safe management. In addition, LTI Korea provides different levels of access to personal information as an administrative measure aimed at the protection of CCTV records of personal information. LTI Korea records and manages the following data to prevent forgery and alteration of CCTV records of personal information: data and time of createion, purpose of viewing, data and time of viewing, and name of viewer. Locks are installed for safe physical storage of CCTV records of personal information.

ARTICLE 12:  Results of Personal Information Management Level Diagnosis

① In order to safely manage the personal information of the data subject, LTI korea is undergoing an annual "Pulic Institution Personal Information Management Level Diagnosis" conducted by the Personal Information Protection Committee under Article 11 of PIPA.

② LTI Korea has obtained ad 'excellent' rating in the '2022 Personal Information Management Level Assessment'.

③ LTI Korea has taken the following improvement measures according to the results of the 2022 personal information management level diagnosis.

  • Conducting a personal information self-inspection in the second half of 2022
  • Currentization of operational site security measures (SSL, etc.)

ARTICLE 13:  Changes in Privacy Policy

① This Privacy Policy comes into effect on October 12, 2023.